It’s time to manual up.

We write the operations manuals your business needs (and your employees will actually want to read), so you can spend less time assessing bottlenecks and more time making money.


It’s time to manual up.

We write the operations manuals your business needs (and your employees will actually want to read), so you can spend less time assessing bottlenecks and more time making money.

Your manual shouldn’t be an afterthought.

We get it: You drafted a half-hearted manual out of necessity. You weren’t thinking about scaling your business, just the more immediate need of onboarding that new employee ASAP. So, you threw some instructions together, maybe copy and pasted a little. No judgement here—but is that manual going to survive more employees? More customers? We think not. And we’re here to help.

Meet your survival guide.

And we’re not talking about us. We’re talking about the new manual we’ll create with you, for you. It’s the blueprint for your business, documenting your processes without boring your employees to sleep.

Forget overwhelm and get crystal clear on your business processes
Stop relying on that one person (ahem, or yourself) to do the job “right”
Onboard employees faster than you can say, “I manualled up!”
Invest more time in the people who invest in you (hint: your customers)
Start scaling your business (that’s code for making more money)

Pick your Process

Leave it to us

We’ll walk through the A to Z of how you run your business, taking time to understand your processes and people.

Do it yourself

Forget templates, we’ll show you how to DIY like a pro, writing manuals that actually speak to your employees.

What you Get

We cater to your tastes. Coil-bound hard copies? Done. Digital copies you can update whenever you like? Check. With our powerful online app, you can even track which employees have read said updates (awesome, we know). And, of course, your manual can integrate diagrams, check lists and even video to make it more engaging for your readers.

Meet your Process Pros.

Founded by Sandra Graham in 2017, Simple Systems was the answer to a recurring client question she faced as an operations specialist: How do we make business easier? (Meanwhile, their manual—if they even had one—was collecting dust in an untouched filing cabinet).

Backed by over a decade of experience and her seasoned team, Sandra began Simple Systems to help businesses draft, develop and design their processes, systems and, you guessed it, their manuals, changing the reputation of manuals from necessary evil to business game-changer.

I was so grateful for Sandra’s guidance during the creation of our Operations Manual. She was patient but direct and helped to keep us focused on the task at hand. I would recommend her services to anyone that needs support documenting their systems and processes in their business. Her approach was organized and methodical, helping to make this task less overwhelming. She’s a true lifesaver!

Angie BissetCOO, Foxy Box

Sandra is a true systems thinker, capable of taking the creative chaos of an entrepreneur’s vision and breaking it down into a scalable systematized process within their business. Her approach to working together is refreshing: energetic, fun (sometimes funny), and very approachable.

Angela CoteFranchise Catalyst, Cultivate Advisors

Working with Get Simple Systems has been one of the best decisions our company has made. Not only did GSS bridge a gap we had between our operations and proper documentation but their insight helped us develop and revise elements of our existing processes as well. The level of detail with which they engaged was inspiring. We are excited to work with them on future projects and will happily refer them with. They have proven a vital cog in the ongoing development of our young franchise system and brand.

Chris RaimoFounder, Happy Cat Hotel

Ready to manual up?

It’s time. Do yourself and your business a favour: Get those processes defined and refined in a modern-day manual, so you can get back to the tasks that make you money.