Privacy Policy

Last updated: April 7th, 2026

1258169 B.C. LTD., doing business as Simple Systems (“Simple Systems,” “we,” “us,” or “our”) provides operations consulting and related advisory services to businesses across North America, primarily through remote communication and digital tools.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, or engage our services. We handle personal information in accordance with applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canadian federal privacy requirements for cross-border commercial activity.

1. What information we collect

We may collect personal information that you provide directly, including:

• your name
• email address
• phone number
• company name
• job title
• project details, business needs, and other information you choose to submit through our forms, email, or calls

We may also collect information automatically when you use our website, such as:

• IP address
• browser type
• device information
• pages visited
• date and time of visits
• referring website or source

If you become a client, we may also receive or access business-related information needed to provide services, such as internal documents, process information, training materials, performance data, and communications. Where that information includes personal information, we handle it only as needed to provide the agreed services. Under PIPA, collection must be for purposes a reasonable person would consider appropriate in the circumstances.

2. Why we collect information

We collect and use personal information for purposes such as:

• responding to inquiries
• communicating about our services
• evaluating whether we are a fit to work together
• delivering consulting, advisory, and related services
• maintaining client relationships and records
• processing payments and administering engagements
• improving our website, offers, and service delivery
• sending updates or marketing communications where permitted or where you have consented

Under BC PIPA, organizations must identify the purposes for collection on or before collecting personal information.

3. Consent

Where required, we collect, use, and disclose personal information with consent. In some cases, consent may be implied, such as when you voluntarily provide information through a contact form for the obvious purpose of receiving a response. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, we will explain any likely consequences, such as being unable to continue providing certain services.

4. How we use and disclose information

We do not sell personal information.

We may disclose personal information to trusted third-party service providers that help us operate our business, such as website hosting, email, scheduling, document storage, payment processing, analytics, CRM, and other business systems. We may also disclose information where required or permitted by law.

We remain responsible for personal information under our control, including information handled on our behalf by service providers.

5. Cross-border services and storage

Because we work remotely with brands across North America and use digital service providers, personal information may be stored or processed outside British Columbia and, in some cases, outside Canada. When that happens, the information may be subject to the laws of the jurisdiction where it is processed, including lawful access by courts, regulators, or law enforcement in that jurisdiction.

We use reasonable contractual, administrative, and technical safeguards to protect personal information handled by third-party providers. BC privacy guidance notes that organizations can transfer personal information outside the province, but must continue to protect it with reasonable security measures.

6. Website analytics, cookies, and similar tools

Our website may use cookies or similar technologies to understand website traffic, improve performance, remember preferences, and support marketing activities. You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

If you use tools such as analytics platforms, ad pixels, CRM tracking, or scheduling software, your live version should name them specifically here. BC guidance emphasizes limits on online collection and the need to be clear about purpose.

7. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, support our business and legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it as appropriate.

8. Safeguards

We use reasonable safeguards appropriate to the sensitivity of the information, which may include access controls, passwords, secure cloud platforms, limited internal access, and other administrative, technical, and physical protections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Access and correction requests

You may request access to your personal information in our custody or control and ask us to correct personal information you believe is inaccurate. BC PIPA gives individuals the right to request access to, and correction of, their own personal information held by private-sector organizations.

10. Privacy questions and complaints

PIPA requires organizations to designate one or more individuals responsible for compliance and to make information available about their privacy policies, practices, and complaint process. Questions, access requests, correction requests, and privacy complaints may be directed to our privacy contact using the contact information below.

11. Third-party websites

Our website may link to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.